Terms & Conditions

PLEASE READ THIS AGREEMENT CAREFULLY

This is the user agreement between the user (User, you) and Shirley Florist (we). Please read these terms and conditions of use (Terms and Conditions) before using Shirley Florist website (site). If you do not accept all of these Terms, then please leave our site now.

ACCEPTANCE OF TERMS AND CONDITION

Your consent to the Terms and Conditions when you use the site is without qualification. If you disagree with any part of the Terms and Conditions, you may not use the site in any way.

OUR SERVICES

Shirley Florist offers an online portal that allows you to research and check for availability of bouquet products and delivery services to suit you and enables you to purchase with the suppliers. You can choose from a variety of bouquets on the site.

All services offered are legal, including reservation, quoted selling rates, published rate from the supplier, transaction via internet, banking or other ways determined by Shirley Florist. Shirley Florist is fully responsible for its services. Responsibility is taken for all purchase made via this website and payment made for its services.

INFORMATION ON THIS SITE

Shirley Florist does not guarantee that information on the site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been brought to our attention.

IMPORTANT: Please make sure that you have completed all items in the list, especially the address, telephone, and major landmarks as well.

We will contact you to confirm within 24 hours.

RETURNS/REFUND POLICY

Shall you find any problem for your order, please notify us upon receive the order immediately as most of our order is perishable. We will give you a free-replacement. Any complaints received after 24 hours will not be entertained.

Online orders cannot be cancelled & refund once the payment has been made. There will be a 50% cancellation charges if order has been attempted. There will be no refund where payment has been made. A credit note, valid for the next 6 months, will instead be issued in lieu of the refund.

BANK

In case you do not wish to pay by credit card, please make sure you transfer the requested amount on time to the following bank account: 

Shirley Florist
Hong Leong Bank  
12500018590


Low Seow Boon
Maybank
112679074457
 

CHANGING AND CANCELLATION

Suppose you wish to change or cancel your order, please inform us as soon as possible. We are happy to accommodate requests for changing or cancellation as long as we receive them before the order has been sent out delivery or prepared for shipment. 24 hours advance notice in necessary to assume a cancellation. We will replace the same value of flower if there is no stock.

COMMUNICATION

As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile, please supply us. For information about the collection and use of your private information, please see our privacy statement.

LIABILITY

Shirley Florist acts as the second party to supply flowers, in this case, flowers bouquet and delivery service through the destination around Klang Valley.

USE OF THE SITE

The site is provided on an 'as is' and 'as available' basis. Shirley Florist does not accept any liability in respect of your ability to access or use the site at any time or any interruption in that access or use or any failure to complete any transaction. Shirley Florist does not warrant that the site is free from computer viruses or other properties that may cause loss or damage.

USER OBLIGATIONS

• You agree to be bound by the following obligations, including without limitation:
• You accept financial responsibility for all transactions made under your name or account.
• You must be 18 years of age or over and have legal capacity.
• You warrant that all information you provide about yourself or members of your household shall be true and accurate.
• The site must not be used for speculative, false or fraudulent purchasing.
• The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.
• The site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the site may be made for personal, non-commercial use.

COPYRIGHT AND TRADEMARKS

The copyright and all proprietary rights in the site and all content are reserved by Shirley Florist. The material contained within the site is the property Shirley Florist or its affiliates unless identified as belonging to third parties. The name Shirley Florist and any other marks, logos and graphics of Shirley Florist displayed on the site are registered trademarks of Shirley Florist or its affiliates. Other company and product or service names displayed on the site may be the trademarks of their respective owners. 

You are not granted any right or license to use any trademarks.

ALTERATION

Shirley Florist reserves the rights to change, modify, add or remove portions of the Terms & Conditions under which our website is presented without prior notice to users. The current version of the Terms & Conditions will be displayed within the site from the date on which any changes come into effect. Please check periodically for changes. Your continued use and/or access to our website following changes to this Terms & Conditions will mean that you accept those changes.